Product Return Policy
In case of any dissatisfaction, manufacturing or packaging defect, customers/Associates can return/exchange the product. The customers/Associates must contact the Associate/Company from whom they had purchased the same, within 30 days from the date of purchase. They have to provide a reason and return the said products. In case the customer returns the product, it is the associate's obligation to satisfy the customer’s need for money refund or replacements of products.
The Associate can then return these products, with original Invoice to the Company. The Company will replace these products free of cost or if the associate does not want the same products, the Company will give a cash voucher of the same amount, which can be used by the Associate for purchasing products of their choice.
- Product Return Form
- Reason for return
- Copy of Invoice
- Products to be returned
Buy Back Policy
The Company provides a Buy Back Policy to the associate who wishes to resign from his/her associateship and return any CJ Store products that are in good condition, useable, resaleable, restock-able, unopened, and unaltered and must have a shelf life of at least four months.
If the Associate resigns within 30 days from the purchase of the products, CJ Store shall provide a full refund for the products to the Associate.
If the Associate resigns from his/her associateship after the expiry of 30 days from the date of purchase of products from CJ Store, the amount refunded will be equal to associate cost of the products being returned, less total bonus paid out by the Company on the original purchase, less 10% service charge.
The Buy Back policy is designed to impose upon the sponsor and the Company the obligation to ensure that the associate is buying products wisely.
For Cancellation of confirmed/placed order please Contact Us on our helpline no : 8588008078
or write to us at firstname.lastname@example.org
Please Note: Product Return Policy is NOT valid on Electric items if opened